· 05/28/2025 ·

Manage users

This article explains how to manage partner users. Partner users manage tenants. There are two types of partner users: partner admins and partner users. Partner admins have full access to Intel Trust Service for Partner. They can add, edit, and delete tenants. They can add, edit, and delete other partner admins and users. Partner users can only manage a tenant's subscription. They cannot delete a tenant or add, edit, or delete partner admins or users.

Add a partner user or partner admin

Follow these steps to add a partner admin or user to the subscription to help manage tenants. An additional five partner admins and an additional 100 partner users can be added to the subscription.

1. Select the Manage users menu item.

   The Manage users page displays.

2. Select INVITE A USER.

   The Invite a user page displays.

3. Enter the user's email address.

4. Select a role for the new user.

   • Partner Admin - Full access to the portal.
   • Partner User - Cannot delete tenants and cannot grant permissions to other users.

5. Choose from the following:

   • Select SAVE. The Manage users page displays with the user listed with a status of Pending.
   • Select GO BACK. The confirmation pop-up displays. Choose from the following:
     • Select LEAVE PAGE to return to the Manage users page without saving your changes.
     • Select STAY ON THIS PAGE to return to the Invite a user page. Continue editing the user information.

Edit a partner user role

A partner admin can change any partner's role but their own.

1. Select the Manage users menu item.

   The Manage users page displays.

2. Select the Edit user icon of the user to be updated.

   The Edit a user pop-up displays.

3. Choose from the following:

   • Select CANCEL to clear the pop-up.
   • Select YES, EDIT to open the Edit a user page.

4. Select a role for the new user.

   • Partner Admin - Full access to the portal.
   • Partner User - Cannot delete tenants and cannot add, edit, or delete users.

Note

A minimum of one Partner Admin is required for each subscription. It is recommended that at least two Partner Admins be created.

1. Choose from the following:

   • Select SAVE. The user is added to the Users table with a status.
   • Select GO BACK. The edits are discarded and the Invite a user page displays.
     • Select LEAVE PAGE to return to the Manage users page without saving your changes.
     • Select STAY ON THIS PAGE to return to the Edit a user page. Continue editing the user information.

Delete a partner admin or partner user

A partner admin can delete any partner user but cannot delete themselves.

1. Select the Manage users menu item.

   The Manage users page displays.

2. From the Manage user page, select the Delete user icon of the user to be removed.

   The Delete a user pop-up displays.

3. Choose from the following:

   • Select YES, DELETE. The Manage users page displays without the deleted user listed.
   • Select CANCEL. The Manage users page displays with the user still listed.