Partner administration

· 06/03/2025 ·

A partner is an organization or entity that manages and/or provides subscription services for Intel® Tiber™ Trust Service. There are two types of partners:

  • Managed Service Providers (MSPs) offer and manage Intel Trust Service subscriptions for customers. A Managed Service Provider can sell both MSP and reseller subscriptions. When a tenant subscribes to an MSP, they do not have direct access to the service. Instead, the MSP manages the tenant's users, API keys, and services.
  • Resellers offer the Intel Trust Service but do not manage it. Customers of the resellers are responsible for managing the service themselves. A reseller cannot sell MSP subscriptions.

There are three levels of partners:

  • Partner Admins are the highest-level partner. They can create the following:

    • Partner Admins - Partner Admins are limited to creating partners who can sell only one service. They are designated by the type of service they can sell, TSC Partner Admin or TEE Partner Admin. They can create both MPSs and Resellers.
    • Partner users - There are two types of partner users: Partner admins and Partner users. See Manage users for information.
    • Tenants - These are the organizations or entities that subscribed to a particular service: TSC or TEE.
    • Tenant users - Tenant users are created by Tenant admins and MSP Partners. Tenant users are designated by the services to which they are subscribed, for example, TSC Tenant user. There are two types of users, Tenant admins and Tenant users.

  • TSC and TEE Partner Admins can create the following:

    • Tenant partners both MSPs and Resellers
    • Tenant users

  • Tenant Partners can create:

    • Tenants
    • Tenant users

Add a partner

The steps below explain how to add partners to Intel Trust Authority. When a partner is created, it is linked to a specific service—either Intel® Trusted Execution Environment (Intel TEE) or Intel® Transparent Supply Chain (Intel TSC). A partner can only create additional partners for the service they are associated with. A maximum of 500 partners can be created.

  1. From the Trust Service for Partner portal, select Partners.

    The Partners page displays.

  2. Select ADD PARTNER.

    The Add partner page displays.

  3. In the Partner company profile section, complete the following fields:

    • Company Name
    • Company Physical Address
    • Partner Name

  4. In the Primary partner admin profile section, enter the email address of the partner you are adding to your service.

    Important

    The primary tenant email cannot be changed. If the email is no longer valid, the entire tenant must be deleted and recreated. There is no method to migrate data from the old tenant to the new one, which means that all data, policies, API keys, users, and other related information will be permanently lost.

  5. Complete the following fields in the Service info section:

    Choose the tab corresponding to the type of service this partner will provide.

  1. To create a Transparent Supply Chain partner, complete the following fields:

    • Number of TSC Starter plans
    • Document Type Index
    • Serial Index
    • OEM Name
    • Portal Input Directory
    • Portal Output Directory
    • OEM ID - Optional
    • PLI Max Devices

  2. In the relationship section, choose from the following:

    • Managed Service Provider (MSP)
    • Reseller (Partner's customers will self-manage)

  3. Select SAVE & INVITE PARTNER.

Edit a partner

  1. From the Trust Service for Partner portal, select Partners.

    The Edit partner page displays.

  2. Make the appropriate edits to the partner.

Note

The primary email address assigned to the partner cannot be edited.

View Partners

You can view the partners you have created in the Intel Trust Service for Partner portal. However, you cannot view partners created by other partners.

  1. From the Trust Service for Partner portal, select Partners.

    The Partners page displays.

  2. Select the name of the partner you want to view.

    The Partner List of Services page displays.

View partner services

  1. On the Partner List of Services page, select the Services tab.

    The services that a partner can provide are listed on the Services section. This section displays the following:

    • The services that a partner can provide.
    • The status of the service, such as Active or Inactive.
    • The relationship type, such as Managed Service Provider (MSP) or Reseller.
    • The maximum number of devices that can be managed by the partner.

The services are designated by the type of service they provide, for example, TSC Partner, or TEE Partner.

View partner users

  1. On the Partner List of Services page, select the Users tab.

    The users that a partner can manage are listed on the Users section. This section displays the following:

    • The user's email address
    • The role of the user, such as Partner Admin or Partner User.
    • The status of the user, such as Active or Inactive.